Jana's Dream Cruises
Your Cruise Specialist in Travel Adventure
Welcome and Thank You for stopping by.
We invite you to let us
Orchestrate Your Dreams.
May we share with you, one of our loyal clients view
About us & About our company?
I wanted to share this with you. In my Marketing class this semester, one of the questions we had for discussion made me think of you. Here is what I wrote:
Discuss the importance of both people and organizations being passionate about delivering superior customer value.
Recently, while sharing my travel plans with a friend she asked, “Why would you spend extra, on an agent to plan your cruise when you can do it yourself on-line?” My response was, “It’s worth it to me to pay extra to get personalized service. “I do not have to worry about anything, I tell my agent where I want to go, the dates I want to travel and how much I want to spend and she does everything else.”
Personalized service is something I value and whenever I can get it the way Jana’s Dream Cruises can provide it, I take it. The first experience I had with Jana's Dream Cruises was a European cruise, my husband and I had planned since our first anniversary so it was important that it was memorable. The word passionate does not begin to describe what I felt from this service provider when they took the time to understand our needs and worked endlessly to make sure it happened. This passion was obviously felt by other clients, we later learned that most of their business is repeat or through word of mouth.
How important is it that both the people and organization are passionate about delivering superior customer value? In the face of increased competition, a global market and the world at your fingertips because of technology, companies such as Jana’s Dream Cruises could not remain in business if they were not passionate about delivering superior customer value with every customer. It is important to the survival and continued growth of the organization.
I really hope you don't mind me using your company but it was the best example I could think of. Thanks for always delivering superior customer value.
Claudia Rolle, April 4, 2008
Company History
We are in business, in the Bahamas, since the year of 1999.
It is our great pleasure to offer you our experience through extensive cruise and land travel to many destinations, Seminars and Product Familiarization at Sea, as well as cruise industry conferences and training.
We are currently enrolled in other "Continuing Education Programs", offered by the Travel Institute and Cruise Line International Association, to keep on bringing a wealth of new knowledge into your Dream vacation planning.
We are proud to offer you our expertise as a Certified
- Cruise West Small Ship Partner
- Celebrity Cruises Consultant
- Royal Caribbean Cruise Line Specialist
- Princess Cruises Expert
- Norwegian Cruise Line - Freestyle Cruising Specialist
- Norwegian Cruise Line Specialist Plus
Location
Cable Beach, Nassau, the Bahamas.
We are available Seven Days a Week.
We offer our services by Appointment ONLY, at client's convenience.
Philosophy
We believe your vacation is a very important event of the year, and your valuable time can not be duplicated. Don't you deserve a trip that is absolutely perfect and will create memories to last a lifetime?
Just as you go to see a dentist, when your tooth is aching, or a mechanic when your car stops working, the best way to ensure stress-free and enjoyable vacation, is to have Your Cruise Specialist take care of all your arrangements for you.
Sit back and relax, even during the planning stage of your vacation, because we take great pride in providing each of our clients with Personalized services and carefully planned arrangements for your best satisfaction. We believe in prompt, professional and courteous service with an undivided attention to all details, to ensure a smooth and worry-free time, away from home, well spent.
Our Goal is to Exceed Your Expectations!
Range of Services
We specialize in Exotic Ocean small or big ships and River Cruise or Cruise-Tour Vacation and offer travel-planning services worldwide.
What do we offer?
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Honeymoon Planning
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Onboard Wedding Ceremonies
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Honeymoon Gift Registry
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Special Occasions Gift of Travel Registry
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Family Vacation and Reunions
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Theme Cruises
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University at Sea - Continuing Education
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Cruises for Singles
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Cruising for Charity
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Complete Group Travel Services ...
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To ensure the highest level of our client's satisfaction and to exceed their expectations, we provide Personal Escort on select group sailings or upon request.
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Based on our personal, over 10-year experience in the Travel and Tourism industry, as well as Public Relations sector, we are confident you will find our complete travel services while planning your vacation, as well as our overall customer service of a great value and the highest standard.
Through our commitment, experience and expertise, Jana's Dream Cruises continues to establish honored relationships with our clients that will last a lifetime.
